Meet Jade: ESPEN’s New Virtual Assistant
ESPEN & MCI are pleased to introduce Jade, a multilingual, AI-powered chat agent designed to support event attendees with fast, friendly service—anytime, anywhere.
What can Jade help with?
- Registration and Housing Inquiries
- Abstract Inquiries
- General Inquiries
| How to Access Jade | |
|---|---|
| Chat or Voice | |
| espen@jade.mcievents.com | Start a Conversation |
Jade is available 24/7 and uses a secure one-time passcode system to verify your identity.
Why Jade
This launch reflects ESPEN and MCI’s commitment to enhancing the attendee experience while increasing operational efficiency. Jade is designed to handle incoming requests by providing quick, accurate answers—saving time and improving satisfaction for both members and staff.
If Jade is unable to resolve your question, your request will be automatically escalated to the ESPEN Organising Secretariat team for follow‑up.
Disclaimer – AI‑Generated Responses
Jade's replies are generated by an AI system and may contain inaccuracies or omissions. The content does not constitute legal, financial, or professional advice. No liability is accepted for any decisions made based on this information.
How Can I Reach ESPEN Organising Secretariat Staff Directly?
MCI has been selected by ESPEN Central as the official Congress Organiser.
ESPEN 2027
c/o MCI Suisse SA
Rue du Pré-Bouvier 9
1242 Satigny, Geneva
Switzerland
| Registration and Accommodation | Sponsoring and Exhibition |
|---|---|
| Email: espenR@mci-group.com | Email: amel.benmabrouk@wearemci.com |
| Phone: +41 (0)22 33 99 580 | Phone: +41 22 33 99 627 |
| Sponsoring and Exhibition |
|---|
| Email: amel.benmabrouk@wearemci.com |
| Phone: +41 22 33 99 627 |
| General Inquiries | Abstract and Programme |
|---|---|
| Email: espen@mci-group.com | Email: espen.scienti@mci-group.com |
| Phone: +41 22 33 99 629 | Phone: +41 22 33 99 621 |
| Abstract and Programme |
|---|
| Email: espen.scienti@mci-group.com |
| Phone: +41 22 33 99 621 |
